Your privacy is our priority

1 Introduction & Scope

6z6z is a secure online gaming platform operated for players in Bangladesh. We believe your personal privacy is a fundamental right, and protecting that right is our primary responsibility.

This privacy policy describes how 6z6z ("we", "our", or "platform") collects, processes, stores, uses, and discloses the personal information of you (the "user" or "you").

This policy should be read alongside our Terms & Conditions. If you disagree with any part of this policy, please refrain from using our site or services and contact us regarding the matter.

2 What Information We Collect

6z6z may collect the following types of information from you:

2.1 Information You Provide Directly

When you register on our platform or use our services, the information you voluntarily provide includes:

• Full name and preferred username
• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)
• Date of birth (for age verification — only users aged 21 and above may register)
• Any documents submitted for identity verification (as part of the KYC process)
• Financial transaction details (deposit and withdrawal records)

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and connection geolocation (at country level)
• Browser type, version, and operating system
• Device identifier information
• Page visits, click events, and session duration
• Information collected through cookies and similar tracking technologies
• Referring URL and portions of browsing history

2.3 Transaction Information

When you make deposits or withdrawals through our payment methods — bKash, Nagad, Rocket, and Upay — the related transaction records, amounts, and timestamps are stored in our system. Each payment processor's own privacy policy applies to information on their platform.

3 Purposes of Using Your Information

6z6z uses collected information for the following legitimate purposes:

3.1 Account Management & Service Delivery

• To create, verify, and manage your account
• To process transactions and maintain financial records
• To provide you with requested services and bonuses
• To track gaming history and VIP progress

3.2 Security & Fraud Prevention

• To detect unauthorized access to accounts
• To prevent fraudulent transactions and money laundering
• To confirm age verification (for users aged 21 and above only)
• To identify multiple accounts or self-exclusion violations

3.3 Customer Service & Communications

• To respond to your support requests
• To notify you of important changes to the platform
• To send relevant promotional information (with your consent only)

3.4 Responsible Gaming

• To monitor your gaming behavior and identify harmful patterns
• To enforce self-exclusion or limit-setting measures
• To provide proactive support in reducing the risk of problem gambling

4 Data Storage & Security

6z6z uses industry-standard security measures to keep your personal information safe. Our protection methods include:

• SSL Encryption: All data transfers are encrypted using Transport Layer Security (TLS) technology.
• Encrypted Storage: Sensitive data (passwords, identity documents) is stored in encrypted form.
• Access Controls: Only authorized personnel can access your information, and access is restricted on a business-need basis.
• Firewall & Monitoring: Our systems are monitored 24/7 and protected against unauthorized access.
• Regular Security Reviews: Our security measures are regularly assessed and updated.

Even with the highest precautions, no method of data transmission or storage over the internet can be guaranteed 100% secure. If you notice any unusual activity on your account, please notify our support team immediately.

4.1 Data Retention Period

We retain your personal information for as long as it is needed to fulfill the purposes for which it was collected, or as required to meet legal obligations. Financial transaction records may be retained for a specified period after account closure in accordance with applicable regulatory requirements.

5 Sharing Information with Third Parties

6z6z does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Providers

We work with trusted third parties to operate certain parts of our service — such as payment processors (bKash, Nagad, Rocket, Upay), cloud hosting services, and technology infrastructure providers. These organizations process information only according to our instructions and do not have the right to use it for their own purposes.

5.2 Legal Obligations

In response to a court order, legal process, or legitimate request from a government authority, we may disclose information as necessary to fulfill legal obligations.

5.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets. We will give you advance notice if such a change occurs.

5.4 Fraud & Security

In cases of fraud or misuse, relevant information may be shared with law enforcement agencies.

6 Cookies & Tracking Technologies

The 6z6z website uses cookies and similar technologies. Cookies are small data files stored in your browser that help our website function more effectively.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security verification, and form functionality.
• Functional Cookies: Used to remember your preferences such as language and settings.
• Analytics Cookies: Used to understand website usage and improve our services.

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some website functionality.

7 Your Rights

As a 6z6z user, you have the following rights over your own information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (except for information retained to fulfill legal obligations).
• Right to Restrict Processing: In some cases, you can request that the use of your information be limited.
• Right to Withdraw from Marketing: You can opt out of promotional communications at any time.
• Right to Lodge a Complaint: If you have objections to our data processing, you can submit a formal complaint.

To exercise any of the above rights, contact us by email at [email protected] or let our support team know via live chat.

8 Privacy of Children & Minors

6z6z is operated exclusively for users aged 21 and above. We do not knowingly collect information from any minor. Age verification is a mandatory step in the registration process.

If we become aware that a minor has opened an account, we will immediately close that account and delete all associated information.

9 Third-Party Links & Technologies

Our platform may integrate technology from game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and other providers. These providers have their own privacy policies and we are not responsible for their data collection practices. We recommend you read the relevant provider's policy.

10 International Data Transfers

Our servers and data processing infrastructure may be located both within Bangladesh and abroad. Wherever data is transferred, we ensure that appropriate security measures and contractual obligations are in place.

We contractually require all service providers to maintain standards equivalent to this privacy policy.

11 Changes to the Privacy Policy

6z6z reserves the right to amend this privacy policy as needed. If significant changes are made, we will notify you in the following ways:

• By displaying a prominent notice on the website
• By sending a message directly to your registered email
• By updating the "Last Updated" date at the top of this page

If you continue using the 6z6z platform after changes are made, it will be considered your acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team can assist in both Bengali and English:

• Email: [email protected]
• Live Chat: Direct support available 24 hours a day, 7 days a week

We will make every effort to process your request as quickly as possible. Complex matters may require additional verification.